We placed an order for a chai latte and a mocha frappé. The Barista somehow took a clear cup for a frappé and wrote my name on it, prepared a strawberry acai refresher and gave it to another customer, then there stood a cup with another name on it, and when we asked about our Chai latte, the barista said the other customer took my order and then proceeded to take the chai latte already prepared with a different name on it and wanted to just reheat and pour it into a smaller cup. We had to ask them to please prepare a new Chai Latte, as we didn’t pay for a reheated latte. The Mocha Frappé was watery
We placed an order for a chai latte and a mocha frappé.
The Barista somehow took a clear cup for a frappé and wrote my name on it, prepared a strawberry acai refresher and gave it to another customer, then there stood a cup with another name on it, and when we asked about our Chai latte, the barista said the other customer took my order and then proceeded to take the chai latte already prepared with a different name on it and wanted to just reheat and pour it into a smaller cup.
We had to ask them to please prepare a new Chai Latte, as we didn’t pay for a reheated latte.
The Mocha Frappé was watery