Absolutely horrible customer service, I ordered a butterscotch latte and forgot to mention that I wanted a freeze instead of the hot drink, the manner in which the staff treated me when I wanted my drink changed was unacceptable. They rudely spoke about me to one another while I was waiting at the counter, called me an “idiot” and when I approached them they continued giving me a bad attitude. This is not my first encounter with Menlyn Seattle staff being this disrespectful.
Absolutely horrible customer service, I ordered a butterscotch latte and forgot to mention that I wanted a freeze instead of the hot drink, the manner in which the staff treated me when I wanted my drink changed was unacceptable. They rudely spoke about me to one another while I was waiting at the counter, called me an “idiot” and when I approached them they continued giving me a bad attitude. This is not my first encounter with Menlyn Seattle staff being this disrespectful.