I’ve used Paws and All for about 2 years now to groom my chow chow. The level of service we receive is inconsistent to say the least. I’ve been impressed and happy at times while in between equally frustrated and unhappy. The grooming teams are never the same, causing customer expectations to go out the door. The team today… Our dog was booked for a groom and shave. Betty was awesome, but worked completely alone. I decided to cancel the shave when I saw my dog kept still with a far too tight collar around her neck. The 2nd member of todays team literally sat in the front seat of the car the ENTIRE time. When I questioned that, he apparently is scared of dogs!! I will not use Paws and all again and strongly suggest anyone caring for their furry kids, to rather look around for a different option:(.
I’ve used Paws and All for about 2 years now to groom my chow chow. The level of service we receive is inconsistent to say the least. I’ve been impressed and happy at times while in between equally frustrated and unhappy. The grooming teams are never the same, causing customer expectations to go out the door.
The team today… Our dog was booked for a groom and shave. Betty was awesome, but worked completely alone. I decided to cancel the shave when I saw my dog kept still with a far too tight collar around her neck. The 2nd member of todays team literally sat in the front seat of the car the ENTIRE time. When I questioned that, he apparently is scared of dogs!!
I will not use Paws and all again and strongly suggest anyone caring for their furry kids, to rather look around for a different option:(.