I really hope the public sees this review, because I have never been more impressed with a company’s service in my life. I ordered breakfast on 3 September 2022. The Uber Driver forgot my drink. Today is 29 July 2023 and I completely forgot about this. Mugg and Bean Brooklyn just called me, explained the above situation to me and asked if they could send me and extra drink. They also offered anything complimentary from the menu to apologize! Many a times this has happened at other restaurants. Have you ever heard of better customer service?!
I really hope the public sees this review, because I have never been more impressed with a company’s service in my life. I ordered breakfast on 3 September 2022. The Uber Driver forgot my drink. Today is 29 July 2023 and I completely forgot about this. Mugg and Bean Brooklyn just called me, explained the above situation to me and asked if they could send me and extra drink. They also offered anything complimentary from the menu to apologize! Many a times this has happened at other restaurants. Have you ever heard of better customer service?!