I am absolutely infuriated by the deplorable conduct of this company. It’s clear they operate with a complete disregard for fairness or honesty. My experience with Just Imagine Properties, particularly Anina, has been a nightmare. After investing in substantial security upgrades for the property, including a comprehensive 8-camera DVR system, and other valuable additions like a TV and a brand-new lawnmower, we found ourselves in a situation where we had to terminate our lease prematurely due to the need to emigrate. We had given notice in November of the previous year and had been accommodating enough to continue on a month-to-month arrangement until a new tenant was secured, based on our understanding. We explicitly informed Anina of our departure at the end of February and sought clarity on our deposit’s return. During our move-out inspection on February 3rd, we were reassured that our deposit would be returned within a week, with no indication that it would be contingent upon finding a new tenant or that any deductions beyond maintenance would be made.
The shock came when we were handed the paperwork to reclaim our deposit, only to discover that an exorbitant sum exceeding R8000 had been unjustly deducted, purportedly for rent covering the period until a new tenant was located—a mere two weeks after our departure. To add insult to injury, when I requested to retrieve the additional items we had left behind, they had the audacity to demand that I use their designated contractors to remove these items and repair any resultant wall damage, all at my expense. This situation is beyond unacceptable; it’s outright exploitation and a blatant display of bad faith.