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11248 Reviews
Out of all the game stores I’ve been to, this is the worst. Wish I had an option to give negative rating. I looked for an item for 15 minutes and could not find it then I had to spend more time looking for someone to help. One was on their phone behind the isle and when I asked her about that item, she said that if I can’t find it then it means it’s not there. I eventually phoned it, it was just placed behind other items on the shelf. When you need help, they are either chatting up a storm in groups or hiding somewhere. Yesterday when I was paying at the till, I asked for plastic which was just placed on top of the items I bought. I asked for help packing and was ignored then we realised that one of the items had a defect. I asked the teller to please ask one of her co-workers to help exchange it she just ignored me. I asked because the teller or cashier system they have now is horrible and I had kids with me so going all the way around is a nightmare. Truly the worst service ever. Would rather drive to mall@reds for better service.
Out of all the game stores I’ve been to, this is the worst. Wish I had an option to give negative rating.
I looked for an item for 15 minutes and could not find it then I had to spend more time looking for someone to help. One was on their phone behind the isle and when I asked her about that item, she said that if I can’t find it then it means it’s not there. I eventually phoned it, it was just placed behind other items on the shelf.
When you need help, they are either chatting up a storm in groups or hiding somewhere.
Yesterday when I was paying at the till, I asked for plastic which was just placed on top of the items I bought. I asked for help packing and was ignored then we realised that one of the items had a defect. I asked the teller to please ask one of her co-workers to help exchange it she just ignored me. I asked because the teller or cashier system they have now is horrible and I had kids with me so going all the way around is a nightmare.
Truly the worst service ever. Would rather drive to mall@reds for better service.
