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  • @ The Beach Restaurant
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  • 2 Boschkop Rd
  • 2 Boschkop Rd, Zwavelpoort, Pretoria, 0081, South Africa
  • 60
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Where
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Located in Menlo Park, Pretoria, BM is a wedding service that offers a wide range of ready-to-wear dresses. With a diverse selection and highly knowledgeable staff, they provide personalized service from start to finish. Whether you’re looking for a classic or modern design, BM has something for every bride-to-be. Their friendly and helpful consultants, like Miché, go above and beyond to accommodate your needs, even if you’re traveling from Durban. You’ll feel like a true princess in your dream wedding dress. Planning your appointment in advance is recommended, as some dresses may be unavailable within your time frame. The establishment also offers wheelchair accessibility and onsite services. Please note that BM does not rent out dresses, but their prices start from R15,000. With a total score of 4.7, BM has received positive reviews from many satisfied customers. Don’t miss out on this amazing bridal experience. Visit their website or contact them at +27 12 460 2850 to book your appointment today.

Q Do you rent out dresses

Hi Micheala, We do not rent out dresses. We only sell ready to wear dresses. Our prices start from R15000 and it goes up from there.

Latest Reviews for BM

Google

10430 Reviews

Thank you Hilda for the most memorable experience! The service was so personalized and they go above and beyond. The dress selection is so diverse and they have amazing designs. Thank you for my dream wedding dress.

5.0/ 5

Thank you Hilda for the most memorable experience! The service was so personalized and they go above and beyond. The dress selection is so diverse and they have amazing designs. Thank you for my dream wedding dress.

Was this review ...?

Google

10430 Reviews

Truly one of the best experiences I’ve ever had! Chané was super friendly and helpful. She took into consideration what I wanted and truly assisted me with the most beautiful wedding dresses. I would highly recommend them to anybody.

5.0/ 5

Truly one of the best experiences I’ve ever had! Chané was super friendly and helpful. She took into consideration what I wanted and truly assisted me with the most beautiful wedding dresses. I would highly recommend them to anybody.

Was this review ...?

Google

10430 Reviews

It was a wonderful experience but quite disappointing when so many dresses were unavailable within our time frame. Make sure you plan well in advance. We were quite overwhelmed. Almost decided but then another dress way over budget was shown and we just lost Interest altogether.

4.0/ 5

It was a wonderful experience but quite disappointing when so many dresses were unavailable within our time frame. Make sure you plan well in advance. We were quite overwhelmed. Almost decided but then another dress way over budget was shown and we just lost Interest altogether.

Was this review ...?

Google

10430 Reviews

Very good first impression…but sadly eventually you realize it is only window dressing. Bad planning, no consideration for brides that must pick up the dress at the last minute….then still you have to stand back for another appointment….at the last minute. Inaccurate measurements. Random billing after inaccurate measurements. I had to tell the staff what to do, and I don’t even have sewing experience? Very disappointed. Will definitely rather recommend a proper dressmaker when you spend more than R30 000. After your long statement, you left me no choice but to elaborate on our experience: The kitchen tea arrangements were a private matter, and the lady who assisted just happened to be employed by you. You allocated us to another consultant without informing us about it. The consultations were dominated with the consultant’s opinions, her own wedding, her family that didn’t appreciate her opinions, other client’s reactions…we only listened through the consultation….it was not a service but a debriefing session for your consultant. You don’t cater for consultations after office hours as all the other designers that was part of our wedding. Therefore, there were limited options regarding appointments. With the measuring, I believe the seamstress made accurate measurements, but your consultant kept on telling them to even tighten the dress further. Eventually, the dress did not fit. I had to insist twice that the consultant must bring a measuring tape to “fix” the inaccurate measurements. it had to be loosened again because of the fact that the consultant initially”forced” the tight measurements. I mentioned to her that two days before the wedding was too late for the last fitting, again, she insisted. Eventually, last-minute mistakes (that could have been prevented) had to be rectified. She just casually said we must come back later the afternoon to collect the dress or even the next morning…with no consideration about our plans, distance, traveling or effort. Then , while waiting, we received the account for the alterations…that was the result of your (consultant’s) inaccurate measurements. I refused to pay the amount after I already paid for the initial measurements. I clearly explained my concerns and frustrations. The so-called manager agreed not to charge for the alterations. I looked for assistance during the fitting, after our consultant left, I did ask someone else to assist and I did touch her by the arm when askung for help…she said she was busy…we then had to pack the dress ourselves. On the way out, the so-called manager started again by making comments, defensive and blaming. The consultant told us in detail about previous unhappy clients, and therefore, I knew we were not the first unhappy customers. The moment she saw there were clients at the gate, she suddenly said we should leave, pretending that we were the problem in front of the clients. I guess it is up to the client to make a decision at the end of the day. When complaints are dealt with in a defensive one-sided manner, it reflects something about your client service in general. You can try to cover this up, but in the end, your client service needs some serious consideration. Your whole statement reflects the need to explain yourself. Blaming and shaming won’t get you anywhere.

1.0/ 5

Very good first impression…but sadly eventually you realize it is only window dressing.
Bad planning, no consideration for brides that must pick up the dress at the last minute….then still you have to stand back for another appointment….at the last minute.
Inaccurate measurements.
Random billing after inaccurate measurements. I had to tell the staff what to do, and I don’t even have sewing experience?
Very disappointed. Will definitely rather recommend a proper dressmaker when you spend more than R30 000.

After your long statement, you left me no choice but to elaborate on our experience:

The kitchen tea arrangements were a private matter, and the lady who assisted just happened to be employed by you.

You allocated us to another consultant without informing us about it.

The consultations were dominated with the consultant’s opinions, her own wedding, her family that didn’t appreciate her opinions, other client’s reactions…we only listened through the consultation….it was not a service but a debriefing session for your consultant.

You don’t cater for consultations after office hours as all the other designers that was part of our wedding. Therefore, there were limited options regarding appointments.

With the measuring, I believe the seamstress made accurate measurements, but your consultant kept on telling them to even tighten the dress further. Eventually, the dress did not fit.

I had to insist twice that the consultant must bring a measuring tape to “fix” the inaccurate measurements. it had to be loosened again because of the fact that the consultant initially”forced” the tight measurements. I mentioned to her that two days before the wedding was too late for the last fitting, again, she insisted.

Eventually, last-minute mistakes (that could have been prevented) had to be rectified. She just casually said we must come back later the afternoon to collect the dress or even the next morning…with no consideration about our plans, distance, traveling or effort. Then , while waiting, we received the account for the alterations…that was the result of your (consultant’s) inaccurate measurements.

I refused to pay the amount after I already paid for the initial measurements. I clearly explained my concerns and frustrations. The so-called manager agreed not to charge for the alterations.
I looked for assistance during the fitting, after our consultant left, I did ask someone else to assist and I did touch her by the arm when askung for help…she said she was busy…we then had to pack the dress ourselves.

On the way out, the so-called manager started again by making comments, defensive and blaming. The consultant told us in detail about previous unhappy clients, and therefore, I knew we were not the first unhappy customers. The moment she saw there were clients at the gate, she suddenly said we should leave, pretending that we were the problem in front of the clients.

I guess it is up to the client to make a decision at the end of the day. When complaints are dealt with in a defensive one-sided manner, it reflects something about your client service in general. You can try to cover this up, but in the end, your client service needs some serious consideration. Your whole statement reflects the need to explain yourself. Blaming and shaming won’t get you anywhere.

Was this review ...?

Google

10430 Reviews

The most amazing experience and service from start to finish! From my first appointment to being treated like royalty and having the best consultant Miché to the last having to accommodate me where possible as I was traveling back and forth from Durban. They staff are super friendly and highly knowledgeable. Thank you so so much, I felt like a true princess in my dress.

5.0/ 5

The most amazing experience and service from start to finish!

From my first appointment to being treated like royalty and having the best consultant Miché to the last having to accommodate me where possible as I was traveling back and forth from Durban.
They staff are super friendly and highly knowledgeable.
Thank you so so much, I felt like a true princess in my dress.

Was this review ...?

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February, 2024

22

Thursday

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August 26,2019

  • Tuesday
  • 9:00am - 10:00am
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