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11248 Reviews
Date of Visit: December 23, 2023, 3:25PM I recently visited Arapaho Spur on December 23, 2023, with high expectations of enjoying a delightful meal. Unfortunately, my experience at this establishment left much to be desired. From the outset, our encounter with the staff set a disappointing tone. The server who assisted us failed to write down our order, leading to a prolonged wait for our meals. The frustration only escalated when our food finally arrived, only to discover that it was served cold, as if it had just been taken from the refrigerator. To compound matters, when it came time to settle the bill, we were informed that our order had been combined with another table’s, and we were requested to calculate the cost of our own meal. This unexpected inconvenience was not only frustrating but also unprofessional, leaving us perplexed and dissatisfied. Furthermore, the lack of a proper receipt for our card payment added to the overall sense of disorganization. A receipt is not only a basic expectation but also an essential record for customers, especially when discrepancies arise. Unfortunately, this oversight left us without the necessary documentation for our transaction. The quality of the food was another letdown. The cold temperature detracted from the overall enjoyment of the dishes, and the experience was marred by subpar meal quality. In summary, my visit to Arapaho Spur on December 23, 2023, was marked by poor service, cold food, and an unacceptable level of inconvenience during the payment process. The management of this establishment needs to address these issues promptly to ensure a more positive and enjoyable dining experience for future patrons. As it stands, I cannot recommend Arapaho Spur based on my disappointing encounter.
Date of Visit: December 23, 2023, 3:25PM
I recently visited Arapaho Spur on December 23, 2023, with high expectations of enjoying a delightful meal. Unfortunately, my experience at this establishment left much to be desired.
From the outset, our encounter with the staff set a disappointing tone. The server who assisted us failed to write down our order, leading to a prolonged wait for our meals. The frustration only escalated when our food finally arrived, only to discover that it was served cold, as if it had just been taken from the refrigerator.
To compound matters, when it came time to settle the bill, we were informed that our order had been combined with another table’s, and we were requested to calculate the cost of our own meal. This unexpected inconvenience was not only frustrating but also unprofessional, leaving us perplexed and dissatisfied.
Furthermore, the lack of a proper receipt for our card payment added to the overall sense of disorganization. A receipt is not only a basic expectation but also an essential record for customers, especially when discrepancies arise. Unfortunately, this oversight left us without the necessary documentation for our transaction.
The quality of the food was another letdown. The cold temperature detracted from the overall enjoyment of the dishes, and the experience was marred by subpar meal quality.
In summary, my visit to Arapaho Spur on December 23, 2023, was marked by poor service, cold food, and an unacceptable level of inconvenience during the payment process. The management of this establishment needs to address these issues promptly to ensure a more positive and enjoyable dining experience for future patrons. As it stands, I cannot recommend Arapaho Spur based on my disappointing encounter.
