My current agent (Tanya) is blatantly unprofessional when dealing with her clients and quite frankly it reflects poorly on the entire agency. She negates her responsibilities as an extension of the landlord. Refuses to fix any breakages but rather simply hides them with shabby furniture. DOES NOT RESPOND TO MESSAGES. There is an evident level displaying her lack of responsibility when it comes to submitting the proper updated documentations for various suppliers (water and electricity) to the point where even the suppliers outlined her poor communication of updated material. Finally when approached with these grievances she responds with: poor service, utter disrespect, a lack of professionalism, and deflection of blame toward the tenant.
My current agent (Tanya) is blatantly unprofessional when dealing with her clients and quite frankly it reflects poorly on the entire agency. She negates her responsibilities as an extension of the landlord. Refuses to fix any breakages but rather simply hides them with shabby furniture. DOES NOT RESPOND TO MESSAGES. There is an evident level displaying her lack of responsibility when it comes to submitting the proper updated documentations for various suppliers (water and electricity) to the point where even the suppliers outlined her poor communication of updated material. Finally when approached with these grievances she responds with: poor service, utter disrespect, a lack of professionalism, and deflection of blame toward the tenant.