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11248 Reviews
My love for ocean basket was officially ruined by this bad experience. Waiter couldn’t tell me what certain items on the menu was, ordered one thing and got something else as to where I was told that it actually is what I ordered. How can ocean basket not have tsatsiki in stock and then bring something else to my table and tell me it’s tsatsiki as if I won’t know the difference That was just the starters, when mains arrive I get the wrong order but only realise it when the bill comes as I was so busy explaining to the waiter that I ordered it fried and not grilled, that I don’t realise it wasn’t what I showed him I wanted on the menu. Wasn’t nasty with the waiter, tried to stay well mannerd but lost it when I queried the bill with the wrong meal on and was told that was what I ate. As if I should know the differences between the meals. Shared my sad experience with the manager and was promised a free meal with my next visit, which I might have considered if it wasn’t for the worst diaree my friend had when we got home. This ruined Ocean Basket for us and it used to be our go to option always.
My love for ocean basket was officially ruined by this bad experience.
Waiter couldn’t tell me what certain items on the menu was, ordered one thing and got something else as to where I was told that it actually is what I ordered. How can ocean basket not have tsatsiki in stock and then bring something else to my table and tell me it’s tsatsiki as if I won’t know the difference
That was just the starters, when mains arrive I get the wrong order but only realise it when the bill comes as I was so busy explaining to the waiter that I ordered it fried and not grilled, that I don’t realise it wasn’t what I showed him I wanted on the menu.
Wasn’t nasty with the waiter, tried to stay well mannerd but lost it when I queried the bill with the wrong meal on and was told that was what I ate.
As if I should know the differences between the meals.
Shared my sad experience with the manager and was promised a free meal with my next visit, which I might have considered if it wasn’t for the worst diaree my friend had when we got home.
This ruined Ocean Basket for us and it used to be our go to option always.
