Visited for the first time as a possible company vacation/ retreat each year , horrible experience , loud guests next door with a massive party from 4pm to 5am the next morning , reception line closes at 10pm , other numbers did not work , one of the gents staying with us was on the patio at 2am and found an armed patrol where they agreed the other guests were out of line , complain finally layed and nothing was done , for a resort that pushes peace and quiet and so many rules about music , we chose to be conisderate and not do that , lodge does not enfore their rules and will not take responsibility , MD recieved an email about how WE did not contact them , WE did not follow the correct procedure , WE are wondering the grounds at 1am ( We were on the patio because it was impossible to sleep) , We were booked for 4 days ! we only stayed 1 night , NEVER AGAIN — and by the way no refund , even though we got confirmation from reception they would atleast refund 2 nights as we were leaving that morning
Visited for the first time as a possible company vacation/ retreat each year , horrible experience , loud guests next door with a massive party from 4pm to 5am the next morning , reception line closes at 10pm , other numbers did not work , one of the gents staying with us was on the patio at 2am and found an armed patrol where they agreed the other guests were out of line , complain finally layed and nothing was done , for a resort that pushes peace and quiet and so many rules about music , we chose to be conisderate and not do that , lodge does not enfore their rules and will not take responsibility , MD recieved an email about how WE did not contact them , WE did not follow the correct procedure , WE are wondering the grounds at 1am ( We were on the patio because it was impossible to sleep) , We were booked for 4 days ! we only stayed 1 night , NEVER AGAIN — and by the way no refund , even though we got confirmation from reception they would atleast refund 2 nights as we were leaving that morning