Bad service.
Bad service.
This Site is Currently Under Construction
Located in the heart of Brooklyn Mall, MTN Store offers a wide range of cell phone services and products. Whether you’re looking for the latest smartphone or need assistance with your existing device, our knowledgeable staff is here to help. With convenient opening hours from 9 AM to 7 PM throughout the week, you can easily find a time to visit that suits your schedule. Our store is wheelchair accessible, ensuring that everyone can enjoy a seamless shopping experience. We also offer in-store shopping, allowing you to browse our selection and find the perfect device or accessory. At MTN Store, customer satisfaction is our top priority. While we strive to provide exceptional service, we understand that there may be occasional challenges. We appreciate your feedback and continuously work to improve our services. Thank you for choosing MTN Store – Brooklyn Mall for all your cell phone needs.
Good day MTN Valued customer, can you please kindly provide us with your contact number and we will get one of our store agent to give you a call.
Bad service.
Got similar experience from this branch.
The service is slow and they seem to close whenever they feel like closing. Which is quite inconvenient to customers. If this is the hour your website says you close, that’s when y’all close.
I don’t live infront of your store that I can just come and go, I check online what time you close and I follow that. You guys make customers come back and stuff but then AGAIN! say that you’re closing.
The service is also so-so. I don’t need a butler-madam type of service. But don’t show attitude towards your customers. Change your job if you hate it so much.
The store times are not accurate. It says they close at 19:00 but a gentleman informed me on Friday that they close at 18:45 and not 19:00. They clean up at 18:45 and therefore were not able to assist me with my request.
Update:
Also went to the store on Saturday and the times say they close at 19:00 only to find out that they actually close at 17:00. The service was just really poor and the worst I’ve received from MTN but this seems to be specific to the brooklyn store. I’ve received exceptional services from other stores.
So word of advice. They don’t close at 19:00 on week days they close at 18:45. Plan ahead. Hope this helps.