I will never ever in my life buy meat from this place. We bought, beef, lamb and a wors from them. As if waiting almost close to an hour for your food is not enough, imagine waiting that long, getting home, getting ready to eat, then the meat (lamb) is off.
We went to report it the next day, as it was already late and we are well within our rights to do so as per the Consumer Protection Act.
What happened next is what absolutely shocked me! The lady in charge uttered the following words, “we don’t eat lamb, so we don’t know how it taste”, “We receive it like that from the supplier”, “I don’t know what you guys want me to do”, “You should’ve brought it back yesterday”.
I have never in my life received such HORRIBLE CUSTOMER SERVICE. And she said all this whist laughing at us. I was very disappointed, and apology would have handled the situation, but instead we were disrespected as customers.
I really liked this establishment, but I’m done, NEVER EVER AGAIN will I set my foot in it.